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Job Category: Customer Service & Support
Location: Malaysia, Kuala Lumpur
Job ID: 732323 25312
Division: Services & Support
Job Title: Senior Critical Situation Manager
Hiring Manager: Eric Koh
Recruiter:
Job Location: Kuala Lumpur, Malaysia
Closing Date: 8th Sep 2010
Job Profile
Group and Job Purpose
The Critical Situation Management Execution Team (CMET) is part of the PSS Security Management Organization under Customer Support and Service (CSS).
The CMET team owns the overall CritSit Process. The team works across Services, EPG and Business groups ensuring all the parts are compliant with the process and ensuring a high quality customer and partner experience when facing a CritSit.
CritSits are business critical situations escalated by Microsoft's highest priori...
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Job Category: Services & Consulting
Location: Malaysia, Kuala Lumpur
Job ID: 732615 25445
Division: Services & Support
Travel Required: 20%
JOB DESCRIPTION
Position Title: Premier Field Engineer - SharePoint
Department: Premier Field Engineering, CSS, Southeast Asia Region (SEA)
Reports To: Premier Field Engineering Manager, Malaysia
Responsibilities:
Deliver a high quality customer and partner experience through timely and effective response and resolution to customers. Ensure the success of Microsoft products within customers' IT operations by providing deep technical skills for proactive and reactive delivery that involve technically complex or politically sensitive situations in large, enterprise-scale environments.
Provides strategic vision and guidance for successful...
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Job Category: Marketing
Location: Malaysia, Kuala Lumpur
Job ID: 726599 25313
Division: Marketing
Position Title : Developer Product Manager
Department : Business Marketing Organization
Reports To : DPE Manager/Director or BG Lead
Workgroup's Purpose:
The mission of the Developer and Platform Evangelism (DPE) team is to secure platform adoption and revenue growth through evangelism, community engagement, intelligent audience marketing and a vibrant solutions ecosystem. The DPE team mainly focuses on promotion and adoption of Microsoft platform technologies, which leads to current and future revenue.
The Developer Product Manager will have dual responsibilities such as ITPro Community, Developer Community or Product Management in the Server Business Group. The Developer...
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Job Posting Title: Rep I-Customer Service
AutoReqId: 131215BR
Responsibilities:
1)Primarily to answer Merchant enquiries regarding products and services endeavouring to deepen the customer relationship to achieve the highest level of customer satisfaction
2)To determine the requirements of the merchant and present solutions that satisfy the needs of both the merchant and the business
3)To ensure first contact resolution or timely referral case set up for further investigation
4)To complete all transactions agreed on with the merchant and validate customer satisfaction on every contact
5)To process accurate and timely transactions in conjunction with requested actions/suggested solutions in order to achieve highest level customer satisfaction
6)Unparalled commitment and driv...
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Professional Services Business Manager
Job ID 93019
Location
MALAYSIA - PETALING JAYA
Job Category Sales and Marketing , Systems Engineering , RF Engineering
Position Type
Experienced
Education Required
Bachelors / Degree
Experience Required
10+
Department Description Developing and Delivering Professional Services (PS) business within Motorola and Multi-vendor environment
Scope of Responsibilities/Expectations
The role involves providing leadership, guidance, coaching and drive to deliver business growth.
In essence the role of PS Business Manager will consist of the following activities:
• Driving Opportunity Identification
o Qualification & Prioritization of opportunities
o Customer Engagement Planning
• Complete responsibility for end-to-end solut...
| Location : | PETALING JAYA, PETALING JAYA (Malaysia) | | Salary : | Competitive | | Job Type : | Permanent Jobs | | Posted : | 01/09/2010 |
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Sales Interns (Practical Training in Commercial)-1001356
Description
Dow AgroSciences
Sales Internship Program
One of the best ways to prepare for a career at Dow AgroSciences is by participating in our Internship Program. An internship is a wonderful way to gain valuable on-the-job training as well as experience life at Dow AgroSciences LLC. The Internship Program is a structured development program designed for new university students preparing them for commercial positions when they enter into field sales roles for agro-chemical businesses. Those who successfully complete internships at Dow may be considered for regular full-time positions following graduation.
The intern must use time management and planning skills to accomplish multiple tasks in a short time period. T...
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NEW PRODUCT COORDINATOR
Job ID 94605
Location
MALAYSIA - PENANG
Job Category Admin Support
Position Type
Experienced
Relocation Provided
None
Education Required
Associates / Certificate / Diploma
Experience Required
1 - 3
Department Description EMS DEPOT REPAIRS
Scope of Responsibilities/Expectations
• Administrative support for material requests and query from supppliers in Asia
• Prompt receipt and delivery of material.
• Accurate documentataion of invoices for smooth billing / shipment purposes
• Manage daily cycle count and annual stock take
• Liaise with suppliers, Material Managers and Operations to resolve issues and clarify any queries.
• Prepare data or details to be submitted to invoicing team for actual invoicing.
• Building productive worki...
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Job Posting Title: Research Analyst
AutoReqId: 130998BR
Responsibilities:
This position is responsible for handling disputes mainly on Charge Backs and providing excellent service to our valued ANZ Merchants who need assistance with day to day disputes. MDGT Customer Service Representatives are expected to utilize worldwide policies and procedures and strive to offer appropriate services or products to customers as well as problems and provide solutions on a customer’s first contact with American Express. This role is also responsible for strengthening customer relationships and adding value to the overall service we provide to our corporate card members and program administrators. Mainly dealing business counter part based in Argentina.
As well as the above, the position may...
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